Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By submitting a service request, contacting us, or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any updates.
2. Service Inquiry
When you submit a service inquiry or request through our website, you are providing information about a potential handyman service need. Submission of a request does not obligate Summit Home Services to accept the project or enter into a service agreement. All requests will be reviewed, and we will contact you to discuss your project, provide an estimate, and determine if we can serve your needs.
3. No Guarantee of Project Acceptance
Project Acceptance Not Guaranteed: While we strive to serve as many customers as possible, we do not guarantee that we will accept every service request. Factors affecting our decision may include:
- Project complexity and scope
- Our current workload and scheduling availability
- Geographic location and service area
- Our ability to provide the quality of service you deserve
- Other business considerations
If we cannot accept your project, we will notify you promptly and, when possible, recommend alternative service providers.
4. Communication Methods
By submitting your contact information through our service request form, you consent to being contacted regarding your inquiry. We may communicate with you through the following methods:
- Phone Calls: We may call your phone number to discuss your project and provide an estimate
- Email: We may send emails with project updates, quotes, and service information
- SMS Text Messages: If you have provided consent, we will send SMS messages for service-related communications, scheduling confirmations, and project updates
5. SMS Messaging Terms
SMS Consent & Opt-Out: If you consent to receive SMS messages, you acknowledge and agree that:
- We may send text messages to the phone number you provided for service-related communications and scheduling
- Standard message and data rates may apply based on your mobile carrier's plan
- You can opt out of SMS messages at any time by replying STOP to any message we send
- After you reply STOP, we will discontinue sending SMS messages, though we may still contact you by phone or email about your project
- You will receive a confirmation that your opt-out request has been processed
6. Accuracy of Information
You agree to provide accurate, current, and complete information when submitting a service request. You are responsible for the accuracy of any information you provide, including your contact details, project description, and service location. Providing false or misleading information may result in delays or inability to provide service.
7. Limitations of Liability
TO THE EXTENT PERMITTED BY LAW, SUMMIT HOME SERVICES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OUR WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8. Indemnification
You agree to indemnify and hold harmless Summit Home Services and its owners, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these terms, your use of our services, or any information you provide to us.
9. Disclaimer of Warranties
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions. We encourage you to review the privacy policies and terms of any third-party websites before providing personal information.
11. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Summit Home Services or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or display any content without our prior written permission.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any legal action or proceeding relating to these terms shall be brought exclusively in the courts located in Rowan County, North Carolina.
13. Dispute Resolution
In the event of a dispute arising from these Terms of Service or our services, we encourage you to contact us to attempt to resolve the matter amicably. If informal resolution is not possible, disputes may be subject to binding arbitration or litigation as permitted by law.
14. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Summit Home Services regarding your use of our website and services. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Contact Information
Summit Home Services
📞 Phone: (704) 245-8514
✉️ Email: info@salisburyhandymanservices.com
📍 Service Area: Salisbury, NC and surrounding areas
If you have any questions about these Terms of Service, please contact us at the information above. We're happy to clarify any provisions or address your concerns.
16. Changes to Terms
We may update these Terms of Service from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website or services after such modifications constitutes your acceptance of the updated terms.